{"id":145,"date":"2021-11-28T14:26:52","date_gmt":"2021-11-28T13:26:52","guid":{"rendered":"https:\/\/anclademia.com\/?page_id=145"},"modified":"2025-07-06T08:51:06","modified_gmt":"2025-07-06T07:51:06","slug":"politica-de-devolucions-i-reembossaments","status":"publish","type":"page","link":"https:\/\/anclademia.com\/ca\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de devolucions i"},"content":{"rendered":"<p>Pol\u00edtica de Devolucions \u2013 Escola N\u00e0utica Anclad\u00e8mia<\/p>\n\n\n\n<p>A Anclad\u00e8mia, ens comprometem a oferir formaci\u00f3 de qualitat i una experi\u00e8ncia satisfact\u00f2ria. Entenem que poden sorgir imprevistos, per aix\u00f2 oferim la seg\u00fcent pol\u00edtica de cancel\u00b7laci\u00f3 i devoluci\u00f3 per als nostres cursos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1.&nbsp;<strong>Cancel\u00b7laci\u00f3 per part de l&#039;alumne<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">a)\u00a0<strong>Cancel\u00b7lacions amb almenys 7 dies d&#039;antelaci\u00f3 abans d&#039;iniciar el curs:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Es tornar\u00e0 el\u00a0<strong>100% de l&#039;import abonat<\/strong>, descomptant una comissi\u00f3 administrativa de\u00a0<strong>[50\u20ac]<\/strong>.<\/li>\n\n\n\n<li>Alternativament, l&#039;alumne podr\u00e0\u00a0<strong>reprogramar el curs<\/strong>\u00a0sense cost addicional.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">b)&nbsp;<strong>Cancel\u00b7lacions entre 3 i 6 dies abans de l&#039;inici del curs:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Es tornar\u00e0 el\u00a0<strong>50% de l&#039;import abonat<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">c)&nbsp;<strong>Cancel\u00b7lacions amb menys de 72 hores d&#039;antelaci\u00f3 o no assist\u00e8ncia:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No es faran devolucions<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2.&nbsp;<strong>Cl\u00e0usula espec\u00edfica per a Llic\u00e8ncies de Navegaci\u00f3<\/strong><\/h3>\n\n\n\n<p>En el cas dels cursos de&nbsp;<strong>Llic\u00e8ncia de Navegaci\u00f3<\/strong>, si l&#039;alumne&nbsp;<strong>no es presenta sense haver avisat com a m\u00ednim amb 48 hores d&#039;antelaci\u00f3<\/strong>, i&nbsp;<strong>no justifica l&#039;abs\u00e8ncia per causa greu o de for\u00e7a major<\/strong>,&nbsp;<strong>no es far\u00e0 cap reemborsament ni s&#039;oferir\u00e0 reprogramaci\u00f3 gratu\u00efta<\/strong>&nbsp;del curs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3.&nbsp;<strong>Cancel\u00b7laci\u00f3 per part de l&#039;escola<\/strong><\/h3>\n\n\n\n<p>En cas de cancel\u00b7laci\u00f3 per part de l&#039;escola n\u00e0utica (per condicions meteorol\u00f2giques, manca de qu\u00f2rum o causes de for\u00e7a major):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S&#039;oferir\u00e0 a l&#039;alumne l&#039;opci\u00f3 de:\n<ul class=\"wp-block-list\">\n<li><strong>Reprogramar el curs<\/strong>\u00a0en una nova data.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4.&nbsp;<strong>Cursos te\u00f2rics en l\u00ednia o material digital<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un cop lliurat l&#039;acc\u00e9s al contingut digital o te\u00f2ric (manuals, plataforma, ex\u00e0mens),\u00a0<strong>no es realitzar\u00e0 cap reemborsament<\/strong>, tret que el contingut no hagi estat accessible per causes imputables a l&#039;escola.<\/li>\n\n\n\n<li>Aquesta cl\u00e0usula \u00e9s espec\u00edfica per al curs en l\u00ednia pel fet que un cop pagat i amb acc\u00e9s a l&#039;aula virtual, el curs s&#039;inicia al teu ritme podent veure material confidencial de l&#039;escola i v\u00eddeos propis.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5.&nbsp;<strong>Sol\u00b7licituds de devoluci\u00f3<\/strong><\/h3>\n\n\n\n<p>Les sol\u00b7licituds de devoluci\u00f3 s&#039;han de fer per escrit a info@anclademia.com, indicant:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nom complet de l&#039;alumne<\/li>\n\n\n\n<li>Curs reservat<\/li>\n\n\n\n<li>Data d&#039;inici<\/li>\n\n\n\n<li>Motiu de la cancel\u00b7laci\u00f3<\/li>\n<\/ul>\n\n\n\n<p>El reemborsament, si escau, es realitzar\u00e0 en un termini m\u00e0xim de&nbsp;<strong>10 dies h\u00e0bils<\/strong>&nbsp;a trav\u00e9s del mateix m\u00e8tode de pagament utilitzat.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6.&nbsp;<strong>Contacte<\/strong><\/h3>\n\n\n\n<p>Per a qualsevol dubte o modificaci\u00f3, contacta&#039;ns:<br>\ud83d\udce7 info@anclademia.com<br>\ud83d\udcde 93 459 57 50<br>\ud83c\udf10 https:\/\/anclademia.com<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7.&nbsp;<strong>Definici\u00f3 d&#039;inici del curs<\/strong><\/h3>\n\n\n\n<p>A efectes d&#039;aquesta pol\u00edtica, s&#039;ent\u00e9n per&nbsp;<strong>inici del curs<\/strong>&nbsp;el moment en qu\u00e8 s&#039;ha&nbsp;<strong>confirmat la reserva mitjan\u00e7ant el pagament<\/strong>, i s&#039;ha&nbsp;<strong>assignat a l&#039;alumne una data concreta<\/strong>&nbsp;per a la realitzaci\u00f3 del curs, sigui aquesta te\u00f2rica, pr\u00e0ctica o totes dues.<\/p>\n\n\n\n<p>Un cop assignada la data i&nbsp;<strong>realitzat el pagament<\/strong>, el curs es considera formalment&nbsp;<strong>iniciat<\/strong>, encara que l&#039;activitat no ha comen\u00e7at f\u00edsicament<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devoluciones \u2013 Escuela N\u00e1utica Anclademia En Anclademia, nos comprometemos a ofrecer formaci\u00f3n de calidad y una experiencia satisfactoria. Entendemos que pueden surgir imprevistos, por lo que ofrecemos la siguiente pol\u00edtica de cancelaci\u00f3n y devoluci\u00f3n para nuestros cursos. 1.&nbsp;Cancelaci\u00f3n por parte del alumno a)\u00a0Cancelaciones con al menos 7 d\u00edas de antelaci\u00f3n antes de iniciar &#8230; <a title=\"Pol\u00edtica de devolucions i\" class=\"read-more\" href=\"https:\/\/anclademia.com\/ca\/politica-de-devoluciones-y-reembolsos\/\" aria-label=\"M\u00e9s informaci\u00f3 sobre Pol\u00edtica de devoluciones y\">Llegiu m\u00e9s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-145","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/pages\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":1,"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/pages\/145\/revisions"}],"predecessor-version":[{"id":20927,"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/pages\/145\/revisions\/20927"}],"wp:attachment":[{"href":"https:\/\/anclademia.com\/ca\/wp-json\/wp\/v2\/media?parent=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}